Shipping policy

Shipping Policy

Last Updated: 19 March 2025

At ZAEVEKI DECORS, we work with global suppliers to bring you high-quality home decor sculptures. Because we ship directly from our suppliers, shipping times may vary. Below, you’ll find everything you need to know about our shipping process.

1. Order Processing

  • Orders are processed within 2-5 business days (excluding weekends and holidays).
  • Once your order is processed, you will receive a confirmation email with tracking details.

2. Estimated Shipping Times

Since we partner with international suppliers, delivery times depend on your location. Below are estimated shipping times:

Location Estimated Delivery Time
United States & Canada                             7 – 14 business days
Other Countries                            14 – 20 business days

Please note that these are estimates, and actual delivery times may vary due to factors such as customs processing and carrier delays.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on your location and the weight of your order.
  • Final shipping costs will be displayed before completing your purchase.

4. Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • You can track your order [on our website / via this link: Tracking Link].

5. Customs, Duties & Taxes

  • International orders may be subject to customs fees, duties, or taxes imposed by your country.
  • These charges are not included in our prices and are the buyer’s responsibility.

6. Shipping Delays & Issues

  • Due to international shipping, delays may occur due to customs, weather, or high demand.
  • If your order has not arrived within 5 days of the estimated delivery time, contact us at evenkingnziza@gmail.com.

7. Lost, Stolen, or Damaged Packages

  • If your package arrives damaged, please email us within 48 hours with photos of the damage.
  • If your order is lost in transit, we will work with our supplier to resolve the issue.
  • We are not responsible for stolen packages once marked as delivered—please ensure your shipping address is secure.

8. Contact Us

If you have any questions about your order, feel free to contact us:
📧 Email: evenkingnziza@gmail.com

Thank you for shopping with ZAEVEKI DECORS! We appreciate your support. 💙